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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Raton products

The group "New Technologies" offers for review the products of the plant Raton: complete distribution devices, prefabricated one-way service chambers, transformer substations, high-voltage, low-voltage switching equipment, heating boilers, car mirrors, measuring instruments, electrodes for potentiometric measurements, thermal compensators
  • Switchgear for outdoor installation at a voltage of 6-35 kV Raton
    Switchgear for outdoor installation at a voltage of 6-35 kV
    KRU/BEL 6 kV, etc.
  • The switchgear of the internal installation of 6-35 kV cassette type Raton
    The switchgear of the internal installation of 6-35 kV cassette type
    RTN 6, RTN 10, etc.
  • The switchgear of the internal installation of 6-10 kV floor type Raton
    The switchgear of the internal installation of 6-10 kV floor type
    KRU2-10, KM-1F, etc.
  • Prefabricated single-sided service chambers Raton
    Prefabricated single-sided service chambers
    RTN-L, RTN-VN, etc.
  • Gas-insulated switchgear Raton
    Gas-insulated switchgear
    RTN24-L, RTN24-M, etc.
  • Electrical energy distribution devices Raton
    Electrical energy distribution devices
    UNIBEL-10, SHMP, etc.
  • Transformer substations, complete Raton
    Transformer substations, complete
    KTP-RTN-K, KTP-RTN-S, etc.
  • Relay protection and automation devices Raton
    Relay protection and automation devices
    RTN-200 and others.
  • High-voltage switching equipment Raton
    High-voltage switching equipment
    RLD, RV, RVZ, etc.
  • Low-voltage switching equipment Raton
    Low-voltage switching equipment
    BI, UNN-10, PVR-0.38, etc.
  • Electrical products Raton
    Electrical products
    VREI.685159.003, etc.
  • Heating equipment Raton
    Heating equipment
    KS-T, KS-G, KS-TG, etc.
  • Car mirrors Raton
    Car mirrors
    MAZ, BelAZ, etc.
  • Consumer goods Raton
    Consumer goods
    EIPS, SHG, SHM, etc.
  • Measuring instruments Raton
    Measuring instruments
    I-160.1MP, AZHA-101M, etc.
  • Electrodes and thermal compensators Raton
    Electrodes and thermal compensators
    ESL-43-07, ESL-43-07SR, etc.

NEW TECHNOLOGIES GROUP

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